This Privacy Policy explains how 4K IPTV (“we”, “us” or “our”) collects, uses and protects your personal information when you visit 4kiptv.io or use our streaming service. By using our service you agree to the practices described below.
1. Information we collect
We collect information you provide directly and information gathered automatically when you use the service:
- Account details — name, email address and contact details you provide when you subscribe or start a free trial.
- Billing information — processed securely by our payment providers; we do not store full card numbers on our servers.
- Usage and device data — IP address, device type, app version and connection logs used to deliver and troubleshoot the service.
- Support communications — messages you send us by email or WhatsApp.
2. How we use your information
- To create and manage your account and process payments.
- To deliver, maintain and improve the streaming service.
- To provide customer support and respond to your requests.
- To send service updates and, where you have opted in, marketing messages.
- To detect, prevent and address fraud, abuse or technical issues.
3. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
4. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate the service (such as payment processors and hosting providers), or where required by law.
5. Data security and retention
We use appropriate technical and organisational measures to protect your data. We keep personal information only for as long as needed to provide the service and meet our legal obligations.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.
7. Children’s privacy
The service is intended for adults. We do not knowingly collect personal information from children under the age of 18.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date.
9. Contact us
Questions about this policy or your data? Email [email protected] or message us on WhatsApp at +44 7475 498002.